DELIVERY INFORMATION
We are committed to dispatching all orders promptly and to providing a reliable, efficient delivery service to every customer.
Standard Delivery: 2–5 Working Days
Orders are typically delivered within 2–5 working days of dispatch, subject to stock availability and circumstances beyond our control. Working days are Monday to Friday, excluding UK bank holidays.
Free Delivery on Orders over £100
Free delivery when you spend over £100 (excl. VAT) per order.
Order Processing & Dispatch
All orders are processed and dispatched during our standard business hours, once payment has been received and verified.
Delivery Charges & Estimated Timescales
Delivery charges are calculated automatically at checkout according to your delivery address. An estimated delivery timescale will also be displayed prior to the completion of your order.
UK Mainland & Non-Mainland Deliveries
Our standard delivery timescales apply to addresses within the UK mainland. Deliveries to the Scottish Highlands, Northern Ireland, the Channel Islands, the Isle of Man and other offshore locations may require additional time.
Contact Us
Should you have any queries regarding your delivery, please do not hesitate to contact us at support@sitexdirect.com. A member of our team will be pleased to assist you.